Volunteers in Law Enforcement
Globally, law enforcement agencies are increasingly engaging
the services of citizen out of the realization that they are valuable assets to
the fulfillment of various goals. Individuals may volunteer willingly to give
back to these agencies or to fulfill specific civic responsibilities. These
actions end up being beneficial to the concerned agencies and staff, the
volunteers, and the communities that they serve. Just like other organizations
that face various difficulties in running their operations, volunteers usually experience
strategic, financial, and personnel benefits. Different law enforcement
agencies in the UK, UAE, and US have volunteer programs that have enabled them
to save hiring costs, improve operational efficiency, and boost security and
safety of the communities that they serve.
Benefits of Using Volunteers in Law Enforcement
It is a common occurrence in free societies around the world
for community members to be involved actively in oversight of law enforcement
activities. According to Dobrin (2017), a critical aspect of such oversight is citizens
volunteering their services. Apart from the benefits to the policed communities
and volunteers themselves, the agencies experience varied economic advantages,
which can be determined by assessing the statistics of how volunteering has improved
police agencies in different countries.
By 2014, it was estimated that about 9,000 volunteers were offering
their time and services to different police departments across the UK. UNISON (2014)
state that Kent Police engaged the largest number of volunteers at 850. Unfortunately,
a majority of the police forces did not monitor the number of hours that they
put in. Thames Valley and Surrey forces recorded the highest number of
volunteer hours in 2014 at 70,459 and 32,000 hours respectively. Surrey and
North Yorkshire registered the highest hours per volunteer at 266 and 156
hours. The costs of maintaining the volunteers varied across the forces due
inconsistent costing templates. For example, Norfolk incurred £229,714 for 162
volunteers while Thames Valley incurred £76,816 for 536 volunteers. According
to Matthew, Pepper, Cahalian, and Britton (2019), nationally, the volunteers
program led to about 3.5 million hours of contributions every year with an
estimated value of between £50 and £100 million. Callender, Cahalin, Cole,
Hubbard, and Britton (2018) state that it is necessary for police leaders to
recognize the importance of the volunteers to enhance strategic commitment to
enhance the value of the program towards the delivery of law enforcement
services. Therefore, there is no clear evidence of operational impacts, the
volunteers have made considerable impacts regarding time and savings.
The United Arab Emirates (UAE) has always stressed the
significance of volunteering and its economic and social benefits across the
country, which has also extended to law enforcement. According to (UAE, 2019), the Abu Dhabi
Police have an initiative called ‘We Are All Police that encourages citizens to
undergo short training to become community police officers who volunteer to
support regular officers. Salama (2018) states that the program was developed
to promote communication and engagement with community members to enhance
overall security. It began with 1,000 individuals from different professions
such as lawyers, doctors, and university professors. The initiative has
attracted widespread support with some meeting the financial liabilities of
7,800 inmates to enable them to enter the program. In 2018, there were about
34,000 police officers in Abu Dhabi, which implies a ratio of one officer per
81 people. The aim of the program is improving the ratio to one officer for
every 58 people by 2021, which will be achieved by recruiting more regular and
support officers. The effort has been successful in reducing the murder rate to
the fourth lowest globally at 0.7 per 100,000 people. Besides, the UAE has the
lowest robbery and sexual crime rates in the world. Its deaths due to traffic
accidents declined from 13.5 per 100,000 in 2008 to 5 per 100,000 in 2018, and
it anticipates to lower it further to 3 per 100,000 by 2021.
Most agencies in the United States have not maintained
consistent records of volunteers. However, recent research put the number of
sworn reserve or auxiliary volunteer officers and sheriff’s deputies across the
country at 58,500 while the unsworn ones are approximately 19,000 to make a
total of 77,500 volunteers (Dobrin, 2017b). Volunteers help police departments
to meet the demand for their services without significant cost implications.
For instance, in 2018, the El Paso County Sheriff benefited from the services
of 440 volunteers who provided about 74,094 hours of services. The resultant
financial benefit to the county was about $2,018,351 (El Paso County Sheriff's Office, 2019). They also have an
impact on police operations. In 2018, volunteers in Pittsburg helped law
enforcement officers to adopt and utilize better policing strategies such as
focused deterrence, legitimacy policing, and problem-oriented policing that led
to a decline in gun crime by over 25 percent from incidents reported in 2017 (Giglio, 2018). Such achievements
have been replicated nationally.
Functions of Volunteers in Law Enforcement
The roles of volunteers in police departments in the United
Kingdom include specialized or complementary duties. Home Office (2019) state
that police support volunteers (PSVs) conduct duties that allow trained law
enforcement officers to focus on critical operational duties. They include
counter services and monitoring crime reports and incidents. Trained volunteers
work as special constables who work alongside regular police officers. They are
trained teachers, accountants, taxi drivers, and from many other professionals
who work for at least four hours every week in the nearby police departments
where they provide crucial links between law enforcement officers and community
members. Therefore, volunteers can contribute to the police service in the UK
in various ways.
The UAE has opened its police volunteer program to
individuals who are ready to service the community. According to Government of
Abu Dhabi (2019), they first undergo training covering the best policing
standards in areas such as first aid, crises and disaster management, manning
events, problem solving, public speaking, and dealing with diverse individuals.
WAM (2018) states that the trainee volunteers can then take up roles in
community policing, traffic, information technology, crises and disaster
management, and security information.
In the United States, the culture of volunteering has been
inculcated across various areas of society. According to Wolf, Holmes, &
Jones (2016), different initiatives have encouraged citizens to volunteer their
talents and time to government agencies including those in law enforcement. Koziol
(2019) states that volunteers in the US mostly benefit law enforcement
organizations with constrained hiring budgets. Ideally, they must fulfill
certain eligibility requirements to enter the programs and sign agreements
before starting their duties. Alexandria City Hall (2019) states that the most
common responsibilities for police volunteers include data entry, copying
reports, filing, translation, interpretation, finger-printing, record-keeping,
and inventory control. However, sworn volunteers in the US usually handle traditional
law enforcement duties. Consequently, based on the skills, volunteers handle support
activities.
Conclusion
Police volunteer programs in the US, UK, and UAE have had
different levels of effectiveness in supporting law enforcement agencies to
achieve their objectives. The agencies have experienced financial and personnel
benefits. The agencies allow specialized volunteers to conduct traditional law
enforcement duties while others perform support tasks.
References
Alexandria City Hall. (2019, January 24). Volunteers.
Retrieved from Alexandria City Hall:
https://www.alexandriava.gov/police/info/default.aspx?id=9470
Callender, M., Cahalin, K., Cole, S. J., Hubbard, L.,
& Britton, I. (2018). Understanding the motivations, morale, and retention
of special constables: findings from a national survey. Policing: A Journal
of Policy and Practice, pay058.
Dobrin, A. (2017a). Voluntteer police: History,
benefits, costs and current descriptions. Security Journal, 30(3),
717-733.
Dobrin, A. (2017b). State-level estimates of the
number of volunteer police in the United States. International Journal of
Police Science & Management, 19(2), 81-88.
El Paso County Sheriff's Office. (2019). Volunteer
program. Retrieved from El Paso County Sheriff's Office:
https://www.epcsheriffsoffice.com/sections-administrative-support-bureau/support-services-division/volunteer-program
Giglio, K. (2018, December 14). Helping police find
better strategies to fight crime. Retrieved from RAND Corporation:
https://www.rand.org/blog/articles/2018/12/helping-police-find-better-strategies-to-fight-crime.html
Government of Abu Dhabi. (2019). The program.
Retrieved from We Are All Police:
https://weareallpolice.adpolice.gov.ae/#!/program
Home Office. (2019). Volunteering in policing.
Retrieved from Home Office: https://www.police.uk/volunteering/
Koziol, J. (2019). Police use of civilian
volunteers. Retrieved from Police Chief Magazine:
https://www.policechiefmagazine.org/police-use-civilian-volunteers/
Matthew, C., Pepper, M., Cahalian, K., & Britton,
I. (2019). Exploring the police support volunteer experience: Findings from a
national survey. Policing and Society, 29(4), 392-406.
Salama, S. (2018, April 17). UAE police forces to
become community police. Retrieved from Gulf News:
https://gulfnews.com/uae/government/uae-police-forces-to-become-community-police-1.2207110
UAE. (2019). Volunteering. Retrieved from UAE:
https://www.government.ae/en/information-and-services/charity-and-humanitarian-work/volunteering
UNISON. (2014, October). 'Home guard' of police
support volunteers to fill in for police cuts. Retrieved from UNISON:
https://www.unison.org.uk/content/uploads/2014/11/TowebUNISON-report-on-Police-Support-Volunteers2.pdf
WAM. (2018, April 5). New members of ‘We Are All
Police’ undergo training. Retrieved from Gulf News:
https://gulfnews.com/uae/government/new-members-of-we-are-all-police-undergo-training-1.2200570
Wolf , R., Holmes, S. T., & Jones, C. (2016).
Utilization and satisfaction of volunteer law enforcement officers in the
office of the American sheriff: An exploratory nationwide study. Police
Practice and Research, 17(5), 448-462.