Employee retention is the different practices incorporated by the
management of an organization. The practices assist the staff to remain with
the company for a longer time. Every entity dedicates its money and time to
train a newbie and bring them to the required level. Even though the staff may be
attracted to lucrative salaries, it remains the decision to stay. There are
times that employees quit after a short time. The management then decides to
step up and deal with the issue. Defining the culture of an organization
facilitates identifying people who would thrive in that scenario. The paper discusses
the functions of employee retention as a strategy to improve productivity.
Historical Roots of
Human Resource and how Technology, Globalization, and Other Strategic Forces
have Shaped its Changes
The Role of Employee Retention as a Strategy to
Enhance Productivity
In the past, being formally employed was considered prestigious. The
employed could spend entire careers on one job. In the event there was a high
turnover, new individuals could be recruited quickly. Additionally, the staff was
loyal to the respective organizations. It was common for the employees to stay
on until retirement. Consequently, employers took the role of taking care of
them in paternal ways. The organizations are different today but have an
increasing challenge of retention. Most of the entities are not incorporating
some strategies used in the past or creative devices. In the modern world, some
corporations have not created conducive environments for the staff (Collings,
Wood & Szamosi, 2018). There are different reasons why an employee might
decide to quit. The reason could be increased compensation or better career
opportunities.
When an organization replaces a worker, it is faced with expenses. The
expenses consist of new hiring costs, advertising costs, or human resource fee.
Most corporations will address the retention issue when its impact is sensed
companywide. An organization can handle its retention rates through benefits or
performance reviews. In the event, employees are lost; a business loses
corporate memory, skills, and experience. A high employee turnover negatively
influences profitability, service quality, and productivity. The turnover
affects work morale and relationships in an organization. The problems
affiliated with replacing workers can be particularly high.
Significance of Employee Retention
Employee retention is vital in building consistency for an
organization. The challenge comes when a business has its staff coming and
going at a fast pace. If a company has no stability, it is impossible to
achieve momentum. The top management is forced to place its attention on
getting new employees and not larger goals (Buckley et al., 2019). The longer
the staff stays with an organization, the more skills they acquire. An entity
cannot benefit much from newbies.
Retention facilitates
maintaining ideas and talents. When the best of workers move to other places, a
business loses its institutional knowledge and skills. The company now has to
replace them, which translates to additional expenses. There are different strategies
an organization can put in place to combat such problems. The plans include
internal wikis and documentation. Moreover, employee retention establishes a
sense of camaraderie among members of staff. Employees can develop strong bonds
when they work together for extended periods (Noe et al., 2017). The
productivity of a corporation is possible when workers can provide the support
needed to help each other out. Through concentrating on staff retention, there
is potential to build a closer team.
The aspect of the image is essential for any organization. For
instance, if a clientele has been interacting with the staff for a long time it
means that they have established a rapport with the particular set of workers. If
the workers leave, it might give the customers a wrong impression. The event
might compromise the future transactions and create doubt. Having employees leave
an organization does not translate to confidence. The ones looking for jobs see
the trend too. Employee retention deals with competition. An employee might
decide to switch careers or industries. The individual might look for a post
from one of the organizations competitors. Losing workers may benefit rivals
directly. The reason being the competitors will benefit from the talents of the
lost staff.
Strategies for Employee
Retention
Right from the stage of
interviewing, it is essential to note that seeds are being sown. Hiring the
appropriate individual leads to the provision of improved quality service. In
the event of hiring, there should be a clear job description. The employee should
have a clear picture of the role in the organization. The staff must also be
conscious of the opportunities the job provides. The idea is to show the job
seeker what they can do for the company on a long-term basis. Onboarding
employees are another strategy to enhance employee retention. The plan includes
several phases. One of the stages is presenting. Presentations are about the
job and entail organizational culture. Consequently, there is planning. Planning
involves assigning work mentors and preparing workstations. Mentorship programs
are essential as they take new employees through the daily activities of an
organization.
A company should also find out what motivates the employees. The more
involved the top management is with the staff, the more increased productivity.
One of the most effective methods to motivate individuals is monetary. The
monetary rewards come in the form of healthcare coverage, prompt wages, or
retirement benefits. The need to grow is also a source of motivation. Thus, it
is the organization’s responsibility to provide opportunities to broaden knowledge.
Challenges of Employee Retention
Getting exceptional workers is one thing. Maintaining the workers is
a whole other issue. One problem is the hygiene factors. Regardless of the
different backgrounds of laborers, they all seek job satisfaction. Hygiene
factors primarily prevent job dissatisfaction (Bratton & Gold, 2017). As a
method to retain employees, an organization should scrutinize its policies. The
policies should center on the environment at work. For instance, the
manufacturing industry might bring in new equipment. The new material makes
daily operations less stressful.
Individuals that feel they are not appreciated are bound to leave a
company soon. Such people quit jobs to seek acknowledgment elsewhere. Consequently,
the action might harm the organization’s productivity. Most corporations lack
the frameworks for the identification of top employees. Such workers are a
retention risk. Workers usually look for opportunities to develop the talents
and skills. The aim is to increase career opportunities and achieve personal
satisfaction. The incorporation of self-development initiatives is an efficient
tool to enhance employee retention levels. Most individuals are lured by
training programs, conferences, seminars, and funded education initiatives.
Millennials are becoming the more significant part of an
organization’s workforce. Hence, there have to be rapid adaptations of
technology in the organizations. Technology affects retention in several ways. Firstly,
it facilitates the setting of expectations for job applicants. The last thing a
job seeker wants is to join a company that does not align with the culture. Due
to the availability of social media outreach and career portals, people learn
more about career development options.
Every worker would like a comfortable setting to work every day. The
flexibility of a job is one of the factors encouraging employee retention. Collaboration
and communication are a big part of everyday activity in an organization
(Guest, 2017). Technology has opened up opportunities for efficient
communication in organizations. New platforms have enabled employees to stay
more connected, thus improving productivity. Technology has made it easy for
members of staff to access company data in secured methods.
The workers are also able to share work freely. Such kind of freedom
enhances employee retention as members of the corporation feel they are
trusted. They are trusted in terms of how they handle the workload. Globalization
has made businesses and human resources to adapt to new methods. Adjusting and
initiating retention strategies are required due to increasing global
competition. Such plans include involving the staff in decision- making
processes. Such involvement gives the workers a sense of value. Additionally, they
get a personal voice and feel more responsible for the organization. Businesses
retain the best of the staff through being the employers of choice.
Conclusion
In conclusion, employers aim to reduce staff turnover in a business
environment. The intent is to decrease recruitment and training costs.
Moreover, the organization curbs the loss of talent and retains its
organizational knowledge. Considering the society today, corporations that
focus on sustainability practices are likely to keep the employees. The
retention of workers is essential in the process of attaining a perfect relationship
among staff. The experience of employees is improved through the strategies of
managing workstations. The leadership of an organization has the mandate of
controlling different ways to retain employees. The approach is useful in the
process of ensuring motivation of workers. The productivity of the employees is
maintained through the right plans of hiring experienced staff. The challenges facing
employee retention can be solved through effective human resource management.
References
Bratton,
J., & Gold, J. (2017). Human Resource
Management: Theory and Practice. Palgrave.
Buckley, M. R., Wheeler, A. R., Baur, J.
E., & Halbesleben, J. R. (2019). Research
in Personnel and Human Resources Management. Emerald Publishing Limited.
Collings, D. G., Wood, G. T., &
Szamosi, L. T. (2018). Human resource management: A critical approach. In Human Resource Management (pp.
1-23). Routledge.
Guest, D. E. (2017). Human resource
management and employee well‐being: Towards a new analytic framework. Human Resource Management Journal, 27(1),
22-38.
Noe, R. A., Hollenbeck, J. R., Gerhart,
B., & Wright, P. M. (2017). Human
Resource Management: Gaining a Competitive Advantage. New York, NY:
McGraw-Hill Education.